+What’s included in the Sticker Club pack?
Each month, your sticker subscription pack includes: Over 10 sheets of stickers of all sizes, a frame-able premium 5 x 7 inch postcard, and two affirmation cards (one for you and one to share!). You’ll also get 10% off all Sticker Shop orders (opening Fall 2019!). One of the best parts of snail mail is surprising people… so we have lots other goodies in store for you too! You can view past packs here.
+ When does the Sticker Club ship?
Your subscription pack will ship 6th day of the NEXT month. For instance, if you order on January 12th, your pack will ship February 6th.
+ How much is a Snail Mail Sticker Club subscription?
Your sticker club subscription pack is $12.95 a month in Canada and the USA, and $15.95 + $6 shipping worldwide. You can save money by purchasing a 3 or 12 month subscription instead of a month-to-month plan. Subscribe here!
+ What is the shop currency? What payment methods can I use?
The Snail Mail Sticker online shop is in Canadian dollars and sticker subscription packs are charged in CAD. We accept all major credit cards.
+ When will I be charged for my sticker pack?
You will pay for your first month when you set up your subscription order. After that, all subscriptions renew on the same day that you originally joined using your original payment method.
+ How much is shipping?
Your Snail Mail Sticker Club monthly pack ships for free in Canada and the USA, and for $6 worldwide. If you are shopping for stickers that are not part of a monthly pack, your shipping rate will calculate automatically, and is usually between $3 - $10.
+ Are there themes to each monthly sticker pack?
There are no monthly themes for the sticker packs... this way each month is sure to have something you love! We don't want to send out a month of dog stickers if you hate dogs - eek!
+ What if I don’t like it?
Our Smiles Only Guarantee means you can return anything, anytime. Just pay the shipping to send back to us, and we’ll refund you as soon as we receive it. Submit a refund request.
+ How do I cancel?
Simply log into your account, or send us an email and we will take care of the rest. Cancellations must happen before the 20th of the month in order to stop the next shipment.
+ How do I update my payment method?
Updating your payment method can be done through your account, or send us an email and we’ll be happy to help!
+ What ages is the sticker club for?
Who doesn’t love stickers, no matter how old? The monthly pack is set up to be shared with your family, but we don’t recommend it for kids under 3 years of age due to choking hazards.
+ Can I buy just one month?
Without a subscription, our monthly Snail Mail Sticker Club packs are only available to purchase when the Sticker Vault is open. Your subscription is risk free and is covered by our Smiles Only Guarantee -- you can return it if you don't like it! Subscriptions can also be changed or cancelled at any time.
Mystery packs, favourites packs, and single sticker sheets can be purchased at any time, and ship right away.
+ What is the Snail Mail Sticker Vault?
Our monthly sticker subscription packs are usually only available to subscribers, but 4 times a year we open the Sticker Vault and release any packs that are remaining from the previous months. This is your time to stock up, or to snag your favourites!
+ How do I update my shipping address?
To update your shipping address, please log into your account. If you are moving, PLEASE change your address as soon as you can so your stickers make it to where they need to be. New house with no stickers…. that would be so sad!
+ What countries do you ship to?
We love sending stickers in the mail, and we send them worldwide! Your Snail Mail Sticker Club monthly pack ships for free in Canada and the USA, and for $6 worldwide. If you are shopping for sticker that are not part of a monthly pack, your shipping rate will calculate automatically, and is usually between $3 - $10.
+ Can I track my order?
Sticker Club packs are sent via USPS and Canada Post via regular mail with collectable stamps, so there are not any tracking numbers for monthly packs.
+How can I review your Sticker Club as an influencer?
Sounds like you want to get in on the sticker love and spread some JOY? Pop over and fill out ourInfluencer application. We are excited to hear from you!
+ Who do I contact if something is wrong with my sticker package?
Oh no! Please contact us here. We want to make it right!
+ Do you have a teacher or homeschool discount?
Yes, we love that you want to add stickers to your resources! Please complete the educator’s application and we’ll send you a discount for your stickers.
+ Are you on social media?
Heck yes we are! See you over onInstagram and Facebook real soon! We’d also love to see what you get up to with your #snailmailstickers, and we do all sorts of contests and giveaways! Use the hashtag #snailmailstickers so we can find you.